FAQs

Simple - to earn as many points as possible by completing a range of challenges, questions and fun photo and video challenges! Once you've joined the game unlock the challenge hotspots shown on the map to reveal the tasks. The more you do, and the more you get correct, the more points you'll receive!

Simply click on the 'How do I Join' link on your dedicated Event Information Page and follow the instructions. Make sure you're connected to a data or WiFi connection and have a good signal to ensure a smooth upload. If you're having problems you can also check out our Recommended Devices list here...

This will vary but the App will generally use between 5-10 MB to load your game depending on your chosen location. During play, your device will use about 25-50MB of data during the normal course of play.

Whilst most devices will easily last a full game, we strongly recommend that you fully charge your phone before you go out to play. Reduce the screen brightness to save on power too.  If your battery is getting low then the app will warn you and if needed you can swap your team to another device by using the rejoin game pin.

To do this simply load the game on another device, tap the grey cog on the top right hand corner of the selfie screen and type in your team re-join pin. Enter the game and it will pick up where you left off on the new device - the old device will then be deactivated.

That varies depending on your location and how effective your team is as teams plan their own route!  As a guide, an average event will see teams walking anywhere between 2-4 km.

Again, this varies from team to team as some people enjoy a gentle amble when others enjoy a route march!  It's up to you but we would recommend that you plan your game to run for one and a half to two hours max.  

You can start and finish anywhere in the game area.  Just decide on a meeting place for teams to start and a place to finish, let the teams know and then you're off.

We would recommend that you schedule your game for approx 1.5-2 hours. Simply give your teams a time to meet back at the agreed finish point to end your game. If you want to, you can give late teams a points penalty to ensure that they are all back on time!

No - the game can be completed in any order and teams make their own decision about which 'hotspots' to visit and in which order they complete the tasks.

You can always reach out to us on this site using the chat feature to speak to one of our team.